Our client is a specialist bookstore that has been around for 90 years and focuses mainly on scientific books, magazines, e-books and academic sequels. For more than 3000 libraries worldwide they are an important partner that offers support in the selection, purchase and processing of the requested literature.
As a customer service employee, you and your colleagues are responsible for the daily contact with customers and publishers from German-speaking countries, mainly for book and magazine series. You are also the first point of contact for customers and are actively involved in solving questions.
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